Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
Our flight from Greenville, SC to Dallas arrived in time but we have been needed to keep on being from the airplane on tarmac for almost ninety minutes triggering a lot of to overlook connecting flights. AA screwed up yet again–nobody proud of currently being treated like cattle; you have never appreciated your buyers.
There was no gate Prepared for us and we waited a hour just before one particular was ready. Which was not what we anticipated.
I have produced three tries to Get hold of purchaser service by way of emails about a latest international flight by which I had problems with not merely the popular seats that I didn't receive, even so the horrible buyer service through which my sister And that i received. She was discriminated from for being to massive to get served meals because the tray couldn’t arrive down And so the flight attendant reported he couldn’t feed her. When there have been open seats, and we might have been better accommodated, as a substitute we have been place close to the windows and stuck there with babies.
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What I wish to request from American Airlines is is it possible to guys you should waive this fee for us. I am aware I find out named in currently and paid different, but when you fellas can be sure to help us out, that might signify quite a bit for our spouse and children Within this getaway.
Even now seeking to obtain someone to help me with my problem. Have despatched a message about the AA website having a reaction that created no sense. Have called and been instructed to send out the message. I tried to reaction for the concept that designed no feeling And that i gained an e-mail back stating the e-mail deal with I responded to is not really is use.
never at any time obtained this kind of bad service and a corporation that basically doesn’t care about there having to pay prospects
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The worst flight knowledge of my everyday living was having my relatives of 16 on American Airways. Misplaced our baggage each techniques. We will not be flying American once again.
I realize we needs to be far more very careful when placed our tickets on the web within the eleventh. I don’t know why, we built just an enormous oversight with traveling day.
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I are an AA purchaser for over 25 years. Your service is becoming disappointing to say the minimum. It is in all areas of service from check in to , tavel to baggage handling.